Exploring our Beliefs with Susan Williams, Chamber President

Over the past several years, I’ve spent a great deal of time studying visioning, and how to lead from a vision of a positive future for the Chamber and for the community.

Along with that work, I’ve been learning about the power of beliefs in business and how our beliefs direct our actions. The Chamber staff and board have thoughtfully explored our beliefs around business and over the next few months, I’ll be sharing those we have identified, that direct our actions as an organization.

We believe small actions make a big difference.

There are a number of ways this belief guides our work each day. Paying attention to the small details can leave a lasting impression. This means that we do our best to know names, with accurate spelling and pronunciation, addresses and details of those we serve. As we prepare information to share, we take extra time to have someone else review or proofread, whenever possible, understanding that the small amount of time invested in this extra step can save extraordinary effort needed to make corrections later.

Many of the goals and strategies of the Chamber are lofty and can overwhelm us from the 30,000 foot view. We have learned that doing one small thing to move us in the right direction, followed by another, has a compounding effect. This consistent practice, over days and years has led to our robust membership of FLEX and the, once only visioned, Leadership Venango program.

What small action can you take today that will have immediate and long-lasting impact? I’m interested in learning and sharing (a clue to our next belief!).

This article was published in the Venango Chamber’s January 2023 VenangoWorks! Newsletter.

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