Hagan Business Machines of Meadville announced it has been named a 2019 ProMasters Elite Certified Dealer by Toshiba America Business Solutions. Only a select few qualify for the ProMasters Service Award from Toshiba, because of the 32 rigorous Service Performance Standards that must be met. Hagan Business Machines has met all 32 and is proud to be the recipient of this award.

Toshiba’s ProMasters Elite Certification program specifically recognizes authorized Toshiba resellers for providing exceptional service, training and customer support. Toshiba conducts a recertification of each Toshiba Elite dealer on an annual basis. “Hagan Business Machines has made a substantial investment of time and resources into becoming experts in servicing our industry-recognized e-STUDIO™ multifunction printer line,” stated Kenneth Hiteman, Toshiba America Business Solutions Vice President of Service. “The attainment of Elite Status, is indicative that Hagan Business Machines of Meadville is in the top tier of Toshiba resellers operating throughout the North America. They have demonstrated the ability to support customers to the highest standard.”

Service performance standards included total machine up-time, expert field technicians, helpful service calls, and first-call efficiency. Hagan Business Machines wants to show their customers how they stand behind their products and their new service award.

Since 1950, Hagan Business Machines has been providing world-class office products to businesses in Northwestern Pennsylvania. Hagan is located at 3008 Route 27 in Seneca. Call (814) 676-2000 or visit Hagan1.com for more information.

This article was published in the Venango Area Chamber of Commerce’s May 2019 VenangoWorks! Newsletter.